Proposal Mohsin Watamu, Kilifi County 21 August 2026

A digital dealership for your electric-bike business.

Not a website. A system that sells your bikes online, records every sale in the shop, and tells you at any moment what stock you have, who bought which bike, and how much money came in.

Prepared for Mohsin by AutoTribes

2Phases
9 weeksBuild time
KES 270,000Total, staged

The situation

Right now, the business runs on memory.

An electric bike is a serious purchase, and every one of them carries a serial number, a battery and a warranty. That is not the kind of sale a notebook can carry. Shops in this position lose money in the same four places.

Today

  • Stock is whatever you can see on the floor. You find out a model is finished when a customer asks for it.
  • Sales live in a notebook and in M-Pesa messages that get matched up by hand at the end of the month.
  • A customer returns with a warranty claim and there is no record of which bike they bought or when.
  • Someone online sees the bikes on Facebook, sends a message, and waits. Many of them do not wait long.

How it works

One system, two doors into it.

Whether the customer buys from their phone or walks into the shop, the same thing happens behind the scenes. That is the whole point — one set of books, not four.

Door one — online

  1. A customer browses the bikes on their phone
  2. Pays by M-Pesa or card

Door two — in the shop

  1. You ring up the sale at the counter
  2. M-Pesa, cash or card

Then, on its own

  • The sale is recorded
  • Stock comes down — that bike, by serial number
  • A receipt goes out, printed at the counter or sent to the phone
  • The customer and what they bought are saved together
  • The warranty starts, against that serial number

Nobody writes any of this down. It is the same five steps whichever door the sale came through — which is what makes it one set of books.

The work

Built in two stages, not one large project.

Each stage is quoted, agreed and paid separately. Stage one is a complete, working shop on its own — if you want to stop there, nothing is left half-finished.

Phase 01

Sell online

A storefront a customer can buy from without ever calling you. Built to convert, not just to look good: clear pricing, real specifications, one obvious button on every page.

  • Designed website, works on phones
  • Full bike catalogue with photos
  • Range, battery, motor, load and warranty on every bike
  • Accessories — helmets, locks, chargers, spares
  • Shopping cart and checkout
  • M-Pesa payment, straight to the customer's phone
  • Card payment, for visitors and buyers without M-Pesa
  • Deposit and balance option on bikes
  • Orders screen: paid, packing, ready, delivered
  • Email and SMS confirmations
  • WhatsApp and enquiry buttons
  • Delivery and pickup information
  • You add and edit products yourself

Phase 02

Run the shop

The operations side. Stock, serial numbers, walk-in sales and customer records, all feeding the same books as the website.

  • Inventory: bikes, batteries, accessories, spares
  • Serial-number tracking on every bike and battery
  • Low-stock and out-of-stock alerts
  • Supplier, cost price and margin per unit
  • Counter sales screen for walk-in customers
  • M-Pesa, cash and card at the counter
  • Printed and SMS receipts
  • Customer records with purchase history
  • Warranty start and expiry per bike
  • Outstanding balances on deposit sales
  • Daily and monthly sales figures
  • Best sellers, stock value, payment breakdown

Later, if you want it

Service, warranty and bookings

Worth considering once the first two stages are live and settled. An electric bike is not a one-off sale — customers come back for servicing, batteries and repairs, and the system can keep track of what is due and when.

  • Service jobs: customer, bike, fault, technician, cost
  • “Book a service” on the website
  • Service reminders by SMS at set intervals
  • Warranty claims history
  • Test-ride bookings
  • Spare-parts usage per job
Phase 1 — Sell onlineKES 150,000
Phase 2 — Run the shopKES 120,000
Total, both phasesKES 270,000

Payable per phase, not all at once. 50% to begin a phase, 50% when that phase is delivered and working. You are never more than KES 75,000 ahead of what has been built.

Running it

Keeping it live, and keeping it safe.

A system that takes payments cannot be left alone. Once the site is live it needs somewhere to run, backups of every order, and someone watching it. Here is what that involves — costed separately and agreed with you before go-live, so nothing starts without your say-so.

Hosting and domain

Servers, your domain name, and the security certificate that puts the padlock on your address.

Backups

Daily backups of every order, customer and stock record, kept off the main server.

Monitoring and fixes

Automatic alerts if the site or payments go down, and faults in the system put right when they appear.

Small changes

Price updates, new products, new photos, and small text and layout changes as the shop moves on.

Timing and terms

What happens after you say yes.

Phase 1 — five weeks

From the deposit and receipt of your photos and prices. The Paystack application runs alongside; if approval is slow, the site is built and tested against Paystack's test keys and switched to live payments the day the account is approved.

Phase 2 — four weeks

Started once phase one is live and you are comfortable using it. Usually a month or two later, at your pace.

Payment

50% to begin each phase, 50% on delivery of that phase.

What you own

Everything. The domain and hosting accounts are registered in the business's name, and the system and its data are yours. You are never locked in.

Not included

Hosting and the other running costs above, M-Pesa and card transaction charges, advertising spend, product photography, receipt printer or counter tablet, and any imported hardware.

Training and handover

A half-day session at the end of each phase, plus a short written guide, and thirty days of free support after each handover.

Prepared by

AutoTribes

+254 792 417 156
onyangoricks@gmail.com

To accept

Reply to confirm the phase-one scope above and I will send an invoice for the KES 75,000 deposit and start the Paystack application the same day.